Making your excellence
more effective
You are world changers. As your organization expands and your influence begins to mirror the magnitude of your heart, wise stewardship of resources and operational efficiencies are critical for sustainability. Mission: Nonprofit provides you with budget effective technology solutions to augment your hardworking human workforce. As effectiveness increases, you are able to redeploy the cost savings into other areas of your mission.
Not just excellence. Effective excellence.
Bridges
http://bridgesfordeafandhh.org
Overview:
Founded in 1927, this nonprofit unites the Deaf, hard of hearing, and hearing communities through education, services, and support, empowering individuals to achieve their best. Bridges had decided to migrate from its present CRM to Salesforce NPSP to support its Fundraising and the management of its volunteers and its programs.
Challenge:
The nonprofit lacked the internal ability to manage the Salesforce project in addition to capital constraints.
Assessment:
Given the capital constraints, we utilized offshore resources. As for the project schedule, it demanded a hard delivery date for Phase One in order to support year-end giving.
Results:
Delivered Phase One on-budget and in-time to support year-end given and implemented Volunteer functionality.
Amazima Ministries
http://www.amazima.org
Overview:
Young nonprofit. Growth constrained by burdensome manual processes and limited staff.
Challenge:
Multiple data sources and formats. No integration. No internal talent with proficiency or knowledge on developing or managing a technology solution.
Assessment:
Conducted RFP process for leading CRM solutions against requirements and led vendor selection.
Results:
Automation of 33% of manual processes. 20 hours of labor savings per week for the organization. Production of new donor metrics that increased donations 10% YoY.
Love without Boundaries
https://www.lovewithoutboundaries.com
Overview:
Founded in 2003, this nonprofit is driven to give the most loving and compassionate care possible to orphaned and impoverished children. Its staff and volunteers are located across the globe.
Challenge:
Existing CRM platform had key integrated accounting functions, but also custom development and a second database for reporting/mining. No dedicated internal IT support and the IT operating budget reflected minimal allocation.
Assessment:
With Salesforce decided, compared DMS and Accounting models against functional requirements, compared capital and operating costs, and interviewed implementation vendors.
Results:
Delivered proposal of four different DMS and Accounting models with final evaluation.
Show Hope
http://www.showhope.org
Overview:
Donor growth constrained by dual CRMs with conflicting data. Burdensome, manual application process for grants.
Challenge:
Automation of grant application required custom backend and web portal. Extensive data cleansing. Multiple stakeholders/demands across departments.
Assessment:
Compared leading CRM, Peer-to-Peer, web portal, and email marketing solutions through RFP process. Project oversight and implementation of custom solutions suite.
Results:
Unified CRM with accurate data produced actionable reporting. Implemented targeted promotional campaigns. Significantly streamlined processes for grant application and management to staff and applicants.
"In an organization like Show Hope, a lot of complex things have to get done everyday, handled by interdepartmental teams. As you can imagine, there can be a lot of operational break points. We brought Mission: Nonprofit (M:NP) in to close those gaps with technology efficiencies. We are demanding by necessity at times, and they delivered on every single one through multiple releases, all while fitting into our culture here as “one of the team.” It was from my direct experience with M:NP that I personally referred them onto another nonprofit organization without hesitance. M:NP made Show Hope’s work, their work, and it shows in their quality and attitude."
Charley Redmond
Hands & Feet Project
http://www.handsandfeetproject.org
Overview:
Outgrown current CMS. Desired to streamline child sponsorship process to donors. Wanted to implement a Peer-to-Peer solution to open up another donation channel.
Challenge:
Multiple silos of data and systems and processes. CMS vendor sunsetted support on the solution.
Assessment:
Compared leading CRM and Peer-to-Peer solutions through RFP process and led vendor selection. Managed project implementation.
Results:
New CRM and Peer-to-Peer solution implemented successfully. Unlocked incremental revenue via the new Peer-to-Peer channel.
"Hands and Feet Project partnered with Mission: Nonprofit (M:NP) on some critical core systems implementation in managing constituents. When the project went sideways during implementation, M:NP aggressively got everything refocused and back on track. The M:NP team went above and beyond, to the extent that founder Mark Short personally invested countless additional hours to see it through to completion. Did the project go off the rails? Yes. Did M:NP tighten their bootstraps and dig in to make it right? Absolutely. Their genuinely invested partnership has not only positioned Hands and Feet Project for greater future endeavors, but has proven to me that there is deeper motivation driving this company other than the project payday. I would recommend them to anybody who seeks an organization with integrity and transparency that delivers what they promise to deliver."
Mark Stuart
A Door to Hope
http://www.adoortohope.com
Overview:
Lack of a centralized database with limited system functionality and integration. Growth constrained by burdensome processes and disparate data.
Challenge:
No automated donor reports or services. Multiple data sources, formats, and manual processes. Limited integration and no Peer-to-Peer solution.
Assessment:
Analyzed nonprofit's capacities and compared leading Donor Management System solutions against requirements.
Results:
Project 'in-flight' with solution planned for Summer 2015 delivery.
4:13 Strong
http://www.413strong.org
Overview:
Needing a turn-key, scalable, and affordable Donor Management System solution to support the short and long term donor goals and growth strategy.
Challenge:
Separating from a parent organization and starting with limited staff and resources.
Assessment:
Analyzed nonprofit's capacities and compared leading Donor Management System solutions against requirements.
Results:
Constituent touchpoints and donations are being tracked for the first time via the new Donor Management System.
Tennessee Kidney Foundation
http://www.tennesseekidneyfoundation.org
Overview:
Needing a reboot on its soured and mis-aligned Salesforce platform to support the short and long term donor management goals and growth strategy.
Challenge:
Existing platform lacked cohesive management and its poor data model structure led to deep inefficiencies and reductions in the system’s effectiveness as a contributing tool.
Assessment:
Documented nonprofit's objectives, capacities, present hurdles, and the value propositions, and designed a path forward that fulfilled requirements in-line with schedule and budget.
Results:
Refreshed the Salesforce platform, transformed the data, and instituted new critical processes which has increased the nonprofit’s ability to connect with Leads and cultivate Donors.
